Please fill out the form below and a representative will contact you within 30 minutes (during regular business hours)
Services
Choose a Service Type:
In Store Drop-Off
Remote Support
*All existing and potential clients are provided with a free remote support diagnosis, even if they choose not to purchase a monthly or one time service plan. During the free diagnosis, service plan recommendations will be made based on the clients individual needs.
Monthly Service Plans
  • Basic

    $19.99 per month
    • Phone Support
    • Online Help Desk
    • Bit Defender Powered Anti Virus
    • On Site or In Office Support*
    • Online LIVEDRIVE Backup: 5GB
    • Remote Support: $20 per incident
    • Ongoing Maintenance: Semi-Annually
    • Additional Computer Coverage: $19.99/mo
  • Advanced

    $29.99 per month
    • Phone Support
    • Online Help Desk
    • Bit Defender Powered Anti Virus
    • On Site or In Office Support*
    • Online LIVEDRIVE Backup: 20GB
    • Remote Support: Once per month
    • Ongoing Maintenance: Quarterly
    • Additional Computer Coverage: $24.99/mo
  • Premium

    $39.99 per month
    • Phone Support
    • Online Help Desk
    • Bit Defender Powered Anti Virus
    • On Site or In Office Support*
    • Online LIVEDRIVE Backup: Up to 100GB
    • Remote Support: Twice Per Month
    • Ongoing Maintenance: Monthly
    • Additional Computer Coverage: $29.99/mo
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HOW OUR MONTHLY SERVICE PLANS WORK: Upon signing up for a monthly membership plan, your credit or debit card will immediately be charged $19.99-$39.99, depending on the plan selected, and it will be charged the same amount on the same day each month until your plan is cancelled. Once you have paid and registered for your monthly service plan, we will connect remotely, with your permission, and perform a full diagnostic, scan, cleaning, and optimization of your device. We'll then set up your data backup and anti-virus package depending on which plan you've selected. We will also perform a scheduled semi-annual, quarterly, or monthly tune up and optimization of your computer, depending on the package you have selected. As part of your scheduled tune up, we'll go through and perform a full system scan, threat removal, and optimization at that time.

In addition to your scheduled ongoing maintenance, you will be allotted two no cost remote support sessions per month with the premium plan, and one no cost remote support session per month with the advanced plan. With the basic plan, or once you have reached your monthly limit with the advanecd or premium plan, each additional unscheduled remote support session will result in an additional charge of $20. To claim an additional remote support session, you can call us anytime during regular business hours, email support@computer360.net, or submit your information in one of the various contact forms throughout the site. If you have any questions about our monthly service plans, please contact support@computer360.net and we'll be happy to help.

One-Time Service and Cleaning Plans
HOW OUR ONE TIME SERVICE PLANS WORK: Upon purchasing a one time service plan, your credit or debit card will be assesed a one time charge of $129.99-$199.99, depending on the service package selected. We will then connect to your device remotely, with your permission, and perform the services as outlined in the chart above.

Once we have completed service on your computer, you will have 7 calendar days to report any unresolved issues related to the original service performed, which we will fix at no additional cost as outlined in the terms and conditions. Any remote service requested outside of the 7 calendar day window will require an additional one time service package, or a montly service plan, to be purchased before additional service can be performed.

*On site repair services available depending on location. Prices vary depending on distance, severity of problem, and preliminary diagnosis. A free quote will be provided before any on site service or repair is performed.
In Store Dropoff Services
At Computer 360, we believe we have some of the most talented in house technicians around. If you're having a computer issue and you live in the Phoenix area, feel free to stop by our offices during regular business hours and we'd be happy to help. Our support plans for software related in store support share the same great value and features as our remote support plans. We can fix a wide variety of issues while you wait, or you can drop off your computer for next day pickup. We can fix all kinds of performance issues, from slow computer start up times to popups, and everything in between. We'll provide a free no commitment diagnosis of your machine, and we'll carefully explain all plans and features before beginning any service. You can view our various plan pricing and features by clicking here.

If you're having a hardware related issue with a computer, tablet, or smart phone, drop by the shop and we'd be happy to take a look. We can repair a wide variety of hardware issues, and we'll even order parts in for you if necessary to make the necessary repairs. When you stop by, we'll provide you with a free diagnostic, followed by a full service quote before we begin any work on your machine. Our hardware techicians can get busy depending on various factors, For the fastest service, please fill out the contact form below, or give us a call to check on estimated hardware diagnostic wait times before coming in.
Fill out the form below and we'll contact you within 30 minutes (during regular business hours). Or give us a call, we're always happy to help!
Computer 360 Headquarters:
2404 W 12th Street
Suite 4
Tempe, AZ 85281
Phone: (855) 350-4533
Email: support@computer360.net
Hours: Mon-Friday 7am-9pm PST, Saturday 9am-3pm PST

*Disclaimer: Computer360 provides services for diagnostic and technical support issues for desktops, laptops, mobile devices, and tablets. We are a THIRD PARTY solution and we are NOT AFFILIATED with any brands, trademarks, logos, or any other company names used. The brand names, trademarks, and logos belong to their respective owners and are for representation purposes only.

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2404 W 12th Street Suite 4
Tempe, AZ 85281
(855) 350-4533
support@computer360.net

Copyright © 2014 Computer360. All Rights Reserved.



Please fill out the form below and a representative will contact you within 30 minutes (during regular business hours)